Client Review on Capital One Bank - Closed

Feedback:

Will never use their drive up atm again. I deposited a a significant amount of money in the atm. The machine just kept loading and then spit my card back. I then checked my account and the money wasn’t deposited. I went inside with my young son in tow. Spoke to the teller and he told me the machine probably jammed. He told me I would have to call and make a claim because an outside company runs their machines. I was told it could take 10 days for the money to be deposited in my account. Also there is no guarantee that they will “find” the money in the machine and if they don’t I will not get that money.This isn’t pennies that I deposited. I am not happy