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Last Updated May 1, 2025

Client Reviews on Capital Finance Australia
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- 1.2
19 Reviews
Feedback:
Upon my car loans expiry the first point of contact I had from this company were from their collections department. Then I spent 2.5 hrs being transferred around to then be told they can’t re finance my baloon. Would not recommend
Feedback:
OMG!!!!! No star!!!!! Find other finance!!!!!! they do not work at all. They are very lazy. I requested statement. It is very simple but never done!!!!!! I called them more than 3 times!!!!!! I'm really upset!!!!! I will sue them if they screw up my contract due to their statement!!!!!
Feedback:
If I could I wouldnt give them a star! Worst costumer service I have ever seen in my life! Lack of communication, no sense of repressibility or urgency! WOULD NOT RECOMMEND TO ANYONE!
Feedback:
Lazy customer service. Kept taking my money even though my loan was fully paid off. Had to contact them to stop it and get a refund. Find someone else. I recommend money 3!!
Feedback:
I think think company is great and was helpful to me.
Feedback:
Jesus H Christ. This is quite possibly the most incompetent finance company ever. I had a total loss settlement and they apparently couldn't track the $20,000 payment made to their company by my insurer, they gave the excuse of "Oh your insurance probably didn't send the reference, which they did) and it was up to me to track everything down with each excuse these guys gave with my insurer. They never had any issues finding the money when it was in my bank account each fortnight but they seem to have a real hard time actually doing anything useful like finalising finance when you need it!
Feedback:
very poor service I have to do email cannot talk to anybody and no options allowed would NOT use this company ever again and would not recommend them I cannot blame the staff for poor policies
Feedback:
Just wanted to request a couple of statements for our account, got the most rudest person called Adrian who had not even a shred of customer service in his bones. Do not do a service role if you can't be polite to the people paying their hard earned money towards your wages.
Feedback:
Not worth this one star.......can not think of a worst company than capital finance . DO NOT RECOMMEND!!!!!
Feedback:
With my highest and best interest for the public i do not recommend capital financeI lost my job asked them ca i apply for a hardship ordernow for a few weeks till i got another job i was told no and it was stated in the contract that i signed.if these circumstance happen i would be able to applyNow black mark on my name it is that hard i wish i died of starvation in stead of goin through capital finance
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