Client Review on Briz Loan & Guitar

Feedback:

WARNING! Don’t buy from here based on what the cashiers say. My wife and I were there when the girl who worked there insisted that I did not need a receipt for some cables and so I walked out without one. Fast forward 60 plus days later, I ended up not using the cables and returned to the store to exchange them for other cables still in the original packaging. They then informed me that they would not take them back after 30 days. This was NOT disclosed at the time of purchase. How was I supposed to know that there was a return policy without a receipt? The cashier didn’t even consider making this right so I could be a return customer. DON’T EXPECT ANY FLEXIBILITY TO HELP A CUSTOMER. Even Goodwill asks if people know their return policy. Time to change.

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