Client Reviews on BOQ Maroochydore

    • 5.0
  • 5 Reviews

Most helpful positive review

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By William Emms Nov 17, 2018

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Most helpful critical review

There are no negative reviews on BOQ Maroochydore

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Nicholas, Julie and the team at BOQ Maroochydore are absolute legends. Personal service, friendly and they do go to prove that it is possible to love a bank.

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The team at BOQ Maroochydoore actually address your issues then and there. No passing you off to a video conference or 13 number. Frustration reduced and they give you the answers.

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Their team put their client’s best interest first and take a holistic advice approach. It is a refreshing throwback to the days of a true community bank.

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We went to Bank of Queensland when we started our business several months ago because our then bank was not really helping us very well. Julie, Olivia and the team at BoQ Maroochydore, made our banking set up so stress free and advised us on the products we may need to assist us with our banking needs. This is the instance where you really can love a bank. Thank you so much for your professionalism and dedicated customer service to us. We totally recommend BoQ Maroochydore

Feedback:

I cannot recommend BOQ highly enough! Having been with CBA for 27 years, I thought when I needed them most they would be there, but indeed they weren't! When I did the rounds to find a bank that had the same business values as us, it was BOQ Maroochydore by a long shot! The whole team are eager to assist, the business owner Nic came out of his office didn't recognise me and greeted himself, if something with the accounts doesn't seem right they simply pick up the phone and call, if I needed a quick answer on something you can just call them directly... the list goes on!This is a bank with a team of great people with an amazing culture and attitude. Again I cannot recommend highly enough....Keep it up team and don't ever change what you currently do.... you're the last bank that I think has the small business mentality of really looking after your customers.Kindly, Will EmmsProperty Lane Realty

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