Client Reviews on Blue Water Home Loans

    • 4.7
  • 24 Reviews

Most helpful positive review

0 people found the following review helpful

By A Y III Jul 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Shashonnah Warnez Oct 16, 2019

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Feedback:

Whole process started out fine, we were all set up for a VA loan through the company, and then a financial issue arose. We tried getting a straight answer out of Lester, but he was very unprofessional, and would only call my husband when something came up. (I never once spoke to Lester on the phone, only his assistant). The only helpful person to us was his assistant Angela. Come to find out later, that Lester was going behind our back and telling the agent of a previous house we had a pending offer on, details and statements that he should not have been, creating a difficult relationship between us and the seller and his agent.Will not be using this business ever again, and will not be recommending them to anyone. Very unprofessional.

Feedback:

This has been the most unprofessional home loan I have ever been involved in.

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They helped us through our whole home loan process and still send us small gifts. They are all very friendly and helpful. Each staff member is experienced at their job and fully committed to helping you successfully complete the loan process. Can't recommend enough, truly kind people who really care about you and want to help you be happy. ALSO VERY IMPORTANT: THEY WILL FIGURE OUT WHAT YOU CAN AFFORD AND WILL NOT ALLOW YOU TO GO OUTSIDE A RANGE SET BY YOU AND YOUR AGENT

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Very kind, caring and professional! I should also mention patient, we had a million questions and they were always very patient with us! Thank you Chuck and your team for being so great to us and so helpful! You treat veterans and their families fantastic!!!

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I have had the absolute privelage of having Blue Water Home Loans handle my third home purchase.His entire staff is completely immersed in making sure things go as smoothly as possible. Over the years we have all become great friends. By far the best Mortgage Company I have ever come across.Thank you BWHL for making me feel most welcomed and cared for.You have the best staff anyone could ever ask for.Regards,Andrew Ybarra III

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Ask for the Lester Wilkins Team at Blue Water Home Loans, they did a fantastic job for us. We got a mortgage super fast and we're able to move into our new house right on schedule. Thank-you Lester!!

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Not only have had them do my mortgages I now work for them. Call us ans see what we can do for you today.

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The service this company provides to every single client is absolutely Incredible. So impressed with how amazing the whole BWHL staff is every step of the loan process!

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When I first reach out to Kristin by sending her an email over the 2017-super bowl weekend – I was truly taken away when she called me that Monday morning at 9:30 am – She was so friendly and professional – She taken my information over the phone and I mentioned to her was that the best way to reach me during the day is email or text me – I received emails promptly what was needed - Working with Kristin was truly a pleasure – You return her call – she comes to the phone immediately - She is very prompt – after she complete her part then you are forward to another Loan Officer – The whole team are very quick that they reach out to you and introduce themselves to you and tell you what part they play in working on your loan – All I can say, is that – if you are looking for a mortgage or refinance – Bluewater is the place to go – you do not have to wait for a loan officer to call you and be stress out – Bluewater is very quick, professional – you won’t be able to keep up with them because that is how good they are - I have already spread the word about them - Then, Kristin forward me to Bambi-Working with Bambi getting all my information for the underwriter has been very professional and polite – She provided me with a list of all is needed and she reply quickly – any questions ask, she is always available to answer them with directions – With my whole experience, all I can say is Wow – I have already mentioned to others, if they are looking to buy or refinance – that they should reach out to Bluewater – I promise their experience will be a pleasant one -

Feedback:

We are in the process of buying our first home. Everyone has been so very helpful and patient as they answer my hundred emails and questions lol. So far our experience has been amazing!!

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