Client Review on Billings Federal Credit Union

Feedback:

Downtown the service is good enough, but in the satellite ATM location the attendant, whose job it is to assist patrons, had a very unhelpful attitude.I am from out of state and needed to make a deposit, and since BFCU does shared branching with my credit union, I though ok great, I'll give it a whirl. Well she had me access my account via my card on the atm to make the deposit; however, the machine wasn't working. Long story short, the attendant had the attitude that I should just know how this works and as of helping me figure things out was a burden.It could have just been a bad day/fluke, and I don't want to judge the whole enterprise of this one experience, but I needed to give this feedback.