Client Review on Best JewelryLoan Inc

Feedback:

After years and years of good service and conversations with staff I lost over $1000 worth of electronics because over years was told by owner 10 day grace period after final date listed on green slip (very bottom due date) years of this grace period was allowed and I have used in past and today told no that is not true we sold your items, upset and disappointed doesn't begin to describe this. If this not corrected very shameful way to conduct business and disgusted after so many years of being a loyal customer to now get his treatment. No notices of change in rule or of due went in 2/27/19 had due date of 2/20/2019 10 day grace period would allow until 3/1/2019......spoke with owner whom advised of 10 day grace period and confirmed if I wouldve called he couldve held the item, told him i followed his policy as previously done and told , his response," I'M sorry you basically got screwed on this deal," this clearly admits guilt and in the wrong guess will just have to file small claims and BBB complaint.