Client Reviews on Bellco Federal Credit Union

    • 2.7
  • 15 Reviews

Most helpful positive review

0 people found the following review helpful

By Jen Davis May 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Patrick Warren Oct 16, 2019

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Feedback:

What a horrible lender was sending online payments for a year, I had an extra digit on my account for payment they kept accepting payment then sending it back. I kept calling them after about the 4 th person they caught it.Numerous email complaints not one answer.The phone people are friendly, it’s a hassle to pay by phone..... I can go on and on.... I’ll walk before financing anything with Bellco again. I hate them with a passion

Feedback:

I have been waiting for my check after closing my account over a month ago. They finally are going to resend one but need more paperwork from me again. They won't except signatures by scan and since I have to mail in a physical copy I now will not receive a check for about another week or 2. Getting your money back after closing an account should not take 1-2 months.

Feedback:

I’ve been a loyal customer with Bellco for nearly a decade, used them for various loans etc. I’ve had a small amount of money ($8.20) in my account to keep it open for future business. Recently I was mailed a statement that had 2 made up “dormancy” withdrawal fees, one for $3.20, the other for $1.80 all in the same month of March 2018. This was done without prior notification and seems like this is a made up fee. I’m considering this theft, regardless of the amount. They took my remaining balance and closed my account. I guess my $8.20 wasn’t green enough for them to consider actual money. I’m not expecting them to refund me, although I’m thinking about writing the better business bureau and hiring a lawyer just to make a point. You can’t just remove someone’s money because they don’t interact with your facility as much as you’d like them to. THIEVES. I’d rate this 0 stars, but that’s not an option. I’m coming for you Bellco. I WANT MY $8.20!!!

Feedback:

Bought a new vehicle and the dealer set up financing with Bellco fcu. When I got my paperwork for my loan it read that I get 6 months of car washes from Mr. Car Wash (formerly Cloister).Went on Friday to pay my first installment and to find out how to take advantage of the car wash. I was told you have to do the financing in person at the bank to qualify. How disappointing, it wasn't something I asked for, it was something they sent me telling me I had it. The woman behind the counter did offer to let me refinance my other car loan so I can get the car wash........No thank you!

Feedback:

I haven't had a problem other than the fact that their hours suck...

Feedback:

Always a pleasure banking here.

Feedback:

Credit unions are always the better deal as compared to banks. Not to be confused with Balco in San Francisco.

Feedback:

Very helpful. And friendly.

Feedback:

Don't try to call this financial institution... No one seems to answer the phone.. If you can even get passed the automated phone numbers... Worthless..!! Answer the dam phone !!!

Feedback:

I have used Bellco for decades and it has always been a positive experience.

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