Client Reviews on Belco Community Credit Union

    • 3.5
  • 4 Reviews

Most helpful positive review

0 people found the following review helpful

By Ashley Balaban May 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Chaz Edward Jul 17, 2019

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Feedback:

WORST CUSTOMER SERVICE I HAVE EVER SEEN!! I opened an account on 8/15/18 went in on 8/16/18 to add my wife an was told it was to close to them closing. Fyi it was 4:45 they close at 5:00. I was denied service during there business hours!

Feedback:

Edited - I don't like some of the policies at Belco but the staff are very friendly and helpful so I did edit this review to 3 stars.We were looking for a local bank for our growing small business that we wanted to be able to work with. At the meeting with their banker they seemed like a perfect fit. But that illusion was shattered shortly after moving our money into their institution.First we were looking for a commercial line of credit. About 1/5 of the amount that we keep on deposit. Despite what the banker had originally told us Belco doesn't actually offer this in-house. Rather they outsource it to a third party with a shady reputation and charge points on top of that. Second, we were looking to set up a few IRAs. Again, outsourced to a third party with plenty of negative reviews floating around. Third, we twice tried to wire money to pay our vendors. The 1st time I was told to schedule an appointment for later in the week. But the money needed to be sent the same day. And the 2nd time I was told by Jen that they had actually researched the individual I was trying to send a wire to and he had a questionable reputation. Are you kidding me? Stay away from this place. I don't need a bank that wants to outsource the work to some company with no local accountability. I don't want a bank that go above and beyond to try to thwart my growing business. I want a bank that will be our local partner and will work with our business and sadly, Belco is not it.

Feedback:

This is the best banking experience I have ever had! When you go in they greet you by name and are always super friendly and courteous! My kids love their Safari Savings Account. Overall, such a positive experience I couldn’t recommend this bank more!

Feedback:

My favorite bank

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