Client Review on BCI Financial Corporation

Feedback:

Their website is a confusing, poorly-working disaster. They screwed up processing my payments twice. They wanted me to send my bank information via email rather than enter it into a secure website, which is a terrible idea (I've gotten credit card information stolen this way). The customer service reps that I spoke to were very nice, but sometimes incorrect (i.e., one gave me instructions that didn't work, and a second one told me the first one gave me incorrect information). The collections guy is unhelpful and rude. I wish I had gone with a different lender for my auto loan.