BBT - Nicholasville Road Branch
Client Reviews on BBT - Nicholasville Road Branch
Feedback:
I requested and ordered counter checks on 10/27 and was told they would be there the following Tuesday, 10/31 but they were not. I was then told they would be there on Friday 11/3 but they were not. I was then told they would be there on Tuesday 11/7. I called yesterday, 11/6 to confirm that they should be there on 11/7 but the BB&T recording stating the branch was closed was on most of the day. When I did speak to someone I was told I would have a call returned but it never happened. Today, 11/7, I have been calling to see if the checks are there since 0900 and am still getting the recording that the branch is closed..... Get it together! Seriously!
Feedback:
Branch Branch & Trust (BB&T) is a complete joke of a bank. I will never do business with them again and I have honestly never met banking professionals who are more professional. Why would someone have the title Assistant VP when they have no idea what they are doing and have no idea how to perform talks a Head Teller, Customer Service Manager, or Personal Banker would do? The answer is that you shouldn’t be in that position!
Feedback:
Very Helpful! Fast friendly service.
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