Client Review on mybayarealandscapes.com

Feedback:

Bought a yard of River Rock and paid an extra delivery fee: sounds reasonable to deliver the rocks to my house and throw them in the back yard, as I disclosed to the gentleman helping us. I was supposed to be called as the driver was leaving their facility so I could come meet them. I received the call as the gentleman was sitting at my house and I told them that I could try to call my fiancé and see if she could come let him in the back gate to drop them off. I was then told they could only be dumped in my driveway or on the street, no one told him they needed to go to the backyard. Upon a little back and forth as I could see it was going no where I asked him to dump them as close to the garage as possible. They were dumped just inside the sidewalk so that we can't even have access to our driveway. I called Bay Area Landscape to discuss my poor experience and all I was told was, Wheel barrel movement is an extra fee and that the $50 only covers gas and vehicle fees. Being that I live between 5.7-6.7 miles away depending on the route taken it seems to be about $7.46 per mile. Be very careful with them if you take delivery as you might want to be absolutely assured of what you are paying them. I would absolutely not recommend them to any one.

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