Client Reviews on BASYS Processing, Inc.

    • 4.9
  • 59 Reviews

Most helpful positive review

0 people found the following review helpful

By Mel Lo Jun 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Lionel B Oct 16, 2019

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Working with this company is wonderful. Their website is easy to use and follow. They are saving us money every month. Wish we had switched sooner!!

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We were amazed at the ease of using Basys for processing credit cards. No problems at all if you need help. I can highly recommend this Company for processing credit cards.

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I appreciate that when I call with a question, an actual person answers the call and always puts me through to my account rep to quickly handle the issue. Very friendly and patient staff. What an awesome change from the other merchant processing companies I have dealt with in the past.

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Good customer service , fair rates and no down time.

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Great rates and excellent service!

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My company changed to BaSys a couple years ago after they presented a proposal that was easy and clear to understand, and simple in the fees that we would be charged. The other benefit is that their system is set to get us the best rate tiers possible without us having to add all the extra data or take extra steps as we process a card in the online terminal. They truly do monitor your account and, if it is warranted, will reach out to you and let you know they are going make a change to get you an even better rate or fee.

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Very friendly and helpful. Customer support is amazing. It's so nice being able to talk to someone who is helpful and doesn't treat you like another account number. They've gone above and beyond to make sure we're happy.

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Some of the best customer service I have had. Very user friendly program.

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The rates that they publish are not the actual rates that they will use.CAVEAT EMPTOR. The low rates they advertise are a low " point something",but actual rates are more like 5 to 10 percent.

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(Translated by Google) One of the best places to work. They treat their employees well and do not train to better help our customers. Passing the BASYS team has been the best decision I have made.(Original)Uno de los mejores lugares para trabajar. Tratan bien a sus empleados y noes entrenan para mejor ayudar a nuestros clientes. Pasarme al equipo BASYS a sido la mejor decision que he hecho.

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