Client Reviews on Barclaycard

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    • 1.4
  • 83 Reviews

Most helpful positive review

0 people found the following review helpful

By suraj lulla Oct 16, 2017

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Most helpful critical review

0 people found the following review helpful

By Albert Humphrey Nov 16, 2018

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Overall Feedback:

I was going to contact the Better Business Bureau, but when I went to the B.B.B. website, it directed me to the "Office of the President" of Barclay's. I called and spoke to Juliette who seemed like a very nice person, but she really did not do anything to rectify my situation. Barclay is a big, corporate conglomerate who really cares nothing about you as an individual and when they make a clear error on an offer or their billing, they take it in stride and don't concern themselves with the ramifications of their error. I do not recommend dealing with this organization and suggest dealing with a company who cares about their customers.

Overall Feedback:

I have been with Barclay since June of 2008 and have put on average over $15K a year during these years and a couple of years it was more than double that. Earlier this year I paid the card off in Feb, did not use it for a few weeks and then paid it off again in Apr, they reported a 30 day late on me and refuse to assist or remove this. 

There horrible, horrible service and refusal to assist in having this handled has ended a long term relationship with them and they don’t even care!

Overall Feedback:

This bank is a joke,when they give you a credit card be careful ...because the next time they do is just start dropping your credit limit for no reason even when you paying your bill on time..and even paying more than your minimum payment...and then your credit start dropping 10 to 15 points they are no good

Overall Feedback:

Horrible customer loyalty. I was told over a month ago from a seller that she would refund me and she never did. Barclays is still investigating. But yet they have proof for over 30 days that this woman is a fraud and never credited their card. Their office of the president Nicole c IS of No help.

Overall Feedback:

This organization hired Andreu, Palma, Lavin & Solis, PLLC in Miami to come after me for debt I can't pay off due to me being unemployed for four years and only have my small disability for income. Don't use Barclays as they care more about profit margins and their investors vs the consumer credit card.

Overall Feedback:

I keep getting spam calls from barclay every day. I am not the person they're looking for yet they keep calling. I've requested to be removed from their list but they have not complied with that request and won't leave me alone. Now that I know where they're located perhaps it's time to visit in person and maybe encourage them to leave me alone the "old fashioned" way...

Overall Feedback:

Will sue you when you are behind your payment! This bank make money by suing people. Even if you cancel your account with them they will still find a way to sue you. This company love milking money, they doesn't even care about their reputation.

Overall Feedback:

There is a fraudulent account on my credit. I called Barclay, they said I dont have an account. Tried to dispute with Experian. Barclay came back and told Experian I have an account. I see several issues like my issue has anyone had the account removed from the credit report?

Overall Feedback:

The wait to speak to someone was about 12 minutes, but Kevin in customer security was able to answer all my questions and help me in a timely manner.

Overall Feedback:

I'm about to report this bank for identity theft, not once have I ever applied for this bank or any other bank

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