Client Review on Bank of the Philippine Islands

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(Translated by Google) Super duper sloooowwww service kcng bagal ng pagong..1st they dont address ur issue..told them tht atm machine ate my card like litterally 5 mins ago..thn i callec 89100 wasted my time and 100 load but i dndt speak with any rep since the line was too busy, .waited for 45mins on the line in 1st floor only to find out i have to go to 2nd floor .. then on 2nd floor i waited like forever !! check in on that branch 12 50 and i go out and 3.05 imagine how long their waiting time is ..given that there are many .. but my friends are in the same place where the authorize person only is in the middle slowly .. and sna nmn if within the same time lng ate atm another person and same branch dn nmn associated .. sna nmn pde nmin mkuha agad atm nmin .. hassle kc hnd nmn nmin fault na SIRA ung ATM machine neo(Original)Super duper sloooowwww service kcng bagal ng pagong..1st they dont address ur issue..told them tht atm machine ate my card like litterally 5 mins ago..thn i callec 89100 wasted my time and 100 load but i dndt speak with any rep since the line was too busy,.waited for 45mins on the line in 1st floor only to find out i have to go to 2nd floor .. then sa 2nd floor i waited like forever!! check in on that branch 12 50 and i go out at 3.05 imagine ang gaano katagal ung waiting time nila..given na madami ung pila.. pero my mga nag ttwanan lng sa loob qng saan my nkalagay na (authorize person only) mabagl sa baba mabagal sa taas.. and sna nmn if within the same time lng kinain atm ng ibang tao at same branch dn nmn associated.. sna nmn pde nmin mkuha agad atm nmin.. hassle kc hnd nmn nmin fault na SIRA ung ATM machine neo