Client Reviews on Awakon Federal Credit Union

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    • 2.4
  • 5 Reviews

Most helpful positive review

0 people found the following review helpful

By Joe Beebe Oct 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Cindy Dickey Jul 17, 2019

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Feedback:

I went in here as a member of a shared branch. The two ladies at the counter were not friendly and somewhat rude. They acted as if I were an idiot trying to deposit rolled change into an account. I'm looking for a financial institution in the area, and after their attitudes it likely will not be awakon that I chose.

Feedback:

Very poor. Awakon informed me that they would charge a $50 a month inactivity fee on my savings account. I told them I felt this was a poor business practice and their reply was very rude and incorrect. Awakon bake tell said it was federal law that they must charge me. I tried to argue and say it might be your policy and it’s federal law to follow your policy but that it is not federal law to charge people. Very rude and uniformed.

Feedback:

Awakon is my fiancé's credit union. We both have enjoyed banking with them for the past three years. The employees have all been kind, knowledgable people that genuinely care about our family.

Feedback:

This place need more employment it sad when u go in your bank at 1:00 pm and they tell u there is a appointment at 1.15 and turn around and walk away think I need a new bank system that dont trun people away

Feedback:

Their payment receipts for mortgage payments should show a beginning balance......Documents provided to customers are not easily understood.

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