Client Review on Avidia Bank

Feedback:

I have no idea how this bank is a checking account bank, but as the managers of my Health Savings Account I get the impression they are a Bernie Madoff operation...can't enroll online to see my account and their online support doesn't offer any support whatsoever...15 minutes on the phone being transferred from one department to another just to end up at a voice mail system in the middle of the day. So, no one I CAN get ahold of can help and the only one(s) that CAN help are somehow not available in the middle of the day? Wasn't that Bernie Madoff's M.O.?