West River Hospice, Inc.
Client Reviews on West River Hospice, Inc.
Feedback:
I would not recommend this place to ANYONE. The sales people are impossible to get a hold of. I worked with Jose who would never return my calls, until I called his manager. There is ZERO communication between this company and their customers, and even worse there's no communication within the company. Terrible service!
Feedback:
At first I was pleased with this company but after I broke my leg and was out of work for 4 months they were not very nice about a late payment I had. I owed 119$ and only had 90$ which they refused to take. Stated that they will repo if I didnt pay the full balance. Mind you, I asked to pay the remaining balance 3 days later and they would not budge. Also every month I get a notice that I need to show proof of insurance or threaten I will have to purchase insurance through them for $40 more a month. why do I have to show proof of insurance when I have insurance. lol Almost feel like they will find any reason to come repo my car at this point. Thank but no thanks. As soon as I can I will be paying it off in full to get out of the loan.
Feedback:
Worst place EVER. Worst service department. They never call you back, you leave messages and no call. They simply don't care about you as a customer AT ALL. I've been hung up on and treated like garbage. If you're referred to this place, RUN!
Feedback:
I also wish I could give this a negative star!! Having issues with someone who states she’s a manager over my account, last name is Black.. Seems like she don’t know what she is doing .. she’s rude and talks over you and has no professionalism at all.. I asked to speak to her supervisor she claims no one is around to speak to.. I will be looking to speak to someone from corporate because this is ridiculous..
Feedback:
I’ve had a great experience so far. I financed my car in March of this year and the bank I had linked to my account I closed and am waiting on my new card to set up the auto pay and I always call and make my payment or send in a money order and every time I’ve spoken to someone they have been very understanding and accommodating. It helps tht I love the car I financed also. Life happens and it’s nice to have a company that does there best to understand.
Feedback:
I had no problem with them until it came to the end of my loan I contacted them to send me a list of dealers in my area that use them because the original dealer closed after 2 months nothing went through a different loan company they played off the last $500 of my loan I was not charged my car payment that week do to the new company paying them off the following week I look in my bank account and I see they took it out. It took me 45min to talk to some one to get well until we get that check we will keep charging you. What craziness
Feedback:
As a dealer who has been doing business with Autoloan for over 24 years I can honestly say that they are an outstanding lender that always does what they can to help my customers with poor credit. Their programs are designed to help people get a vehicle and improve their credit score. If the vehicle purchased isn't up to par, look at the dealer who sold it....not the finance company. I've read a lot of the reviews here and many of the comments are just sour grapes. This company has ALWAYS treated myself and my customers like gold.
Feedback:
When I call and I am actually able to get through to someone, they are very polite in my experience... although, that doesn’t happen very often. I have called every day for a week and I’ve waited over 45 mins on hold every time before hanging up. I wish that I could post pictures on this review of the screenshots I’ve taken from each time that I’ve waited on hold! If they don’t want to answer my calls to take payments, I’m more than willing to keep my vehicle for free! It’s almost like they don’t want you to pay them............ their website never works for payments either.... poor customer service unfortunately...
Feedback:
Cannot contact anyone to make my payment. Horrible customer service.
Feedback:
Horrible service,don't return calls and stole 2200 from my account with out permision
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