Client Reviews on American Credit Acceptance

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By Justin K Oct 17, 2017

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Despicable company. Do yourself a favor and finance with someone else.

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Worse finance company i EVER encountered!!! They spare you no mercy!!!!

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I had to talk to 5 people before I could get final payoff for my vehicle then they give me the runaround and transferred me somewhere else never again will I use this company

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These people put a warrant out for my arrest and they got the car. Now how,im the hell u gonna lock me up when u got your car back.

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These A$$ holes and the people that work there. There are quick to cut you off and tell you what YOU ARE GOING TO DO!!! Very disrespectful. Yes I have had to cuss several people out. They are not friendly and the ones that are seem to leave. And then you have those that just dont do their jobs and then YOU are the one that has to fix thier mistake. BULLSHIT!!!! I do not recommend this fiance company to anyone! THis is the warning, they will finance anyone, but they are not easy to work with.If you finance with them, make sure you get a statement every month and keep up with your payments, theses assholes will add fees to your account and then get mad at you and threated to pick up your car, when you refuse to pay because they cant explain it.DONT DO IT!!!!!!!!!!!

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this place is a load of crap!!! i been using the website i was provided with to pay my car payment and i got a letter saying they switched sites so i been using that one. they said they never received my payment which came out of my account and i have proof. and now they are saying they have a new website i should have been using. i was never not once notified of this new website. that mareda lady called giving me attitude about it. i called there 800 number and got a guy who was pretty nice to me and he said he never even heard of the website i was using. i been using it this whole time its the one they provided me with and they obviously been receiving my payments!!!

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Had a car accident with police, they transferred me to their ins dept so my note could be deferred while the car was being fixed....why they picked the car up front the shop and then tried to charge me for the storage fee they had to pay!!!!! They are the worst....RUN

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