Client Review on ATM Kleinbank

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Zero stars. This bank can’t figure out a simple monthly reoccurring wire transfer. For three years prior to First National acquiring Klein Bank my monthly wire worked flawlessly, then First National acquires Klein and cancelled the wire without notice, they blamed it on the receiving bank, then they admitted that they no longer support the service. They then stated they would mail a check monthly, they sent the first check to my house and not the bank the check was to be sent to. They then apologized and said next months check would be mailed to the receiving bank, that didn’t happen either. Now they have asked me to come into the bank again to resolve. This has cost me hours and hours of my time and frustration. What an amateur hour bank. Moving all of my business out after 4 blatant errors and internal bank miscommunications within two months.