Client Reviews on atlanticfcu.com

    • 2.6
  • 8 Reviews

Most helpful positive review

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By Benjamin Bernier Mar 17, 2019

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Most helpful critical review

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By Ryan Hutchinson Jun 17, 2019

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Feedback:

HEADS UP FOLKS OF JOINT ACCOUNTSToday 7/17/2018 I had called into the office to Atlantic this morning to make a rental payment to my landlord and the agent had told me that my account has been closed. I had asked why and who had closed it and they she had said my ex-wife had come in and closed it and took off with $4,325.26 without me knowing without her ever having any activity to the account in almost four years. I had asked Atlantic Regional to please contact my ex wife and have her kindly return the funds that were not hers that I had worked so hard for. The response I got was, "I'll think about it". Abviously after hearing this, as you all must know that I was completely SHOCKED that Atlantic Regional would actually allow a person with no recent activity to the account and no longer a any part of this family, would allow someone to waltz in and take money that does not belong to her. It's almost like stealing someone's money folks, we are no longer husband and wife, so let me caution anyone one that does have a joint account here, to be fully aware of what went on here today. I would for your own interest open up your own personal account for the safety of your own income. I had tried to remove my ex wife name from the account, but was unsuccessful and if not, open a new account but was not successful again. So in good faith wanted to stay with Atlantic and kept the account open, but little did I know the my ex wife would actually stoop this low and steal money that did not belong to her at all!!! I at this point am no longer associated with this bank any longer, but CAUTION anyone especially family members or husband and wife to be aware of scams such as this. Sincerley,Scott Pettingill

Feedback:

I love this bank.. just sucks that I don't live in Maine any more.. always friendly and willing to help in any way they can.. I wish more banks were like this.. I still have my account from years ago and continue to use it although I live in PA.. and they still help me out when I'm in need.. they all deserve raises!!

Feedback:

I've been a member of this bank for many years now and it was great...until the merger this month. In an instant they scrapped almost every program that kept us as members. No more Sammy dollars(a program to that rewards children for saving money on which I have two and now they don't matter to the bank), we're now being charged for bank checks (which would make sense if you're not a member of the bank) and now they're charging us a "maintenance fee" to be able to do any online banking with them.

Feedback:

Tryed 4 times for getting another loan and still no word on anything and no one calling me back I'm looking to buy a brand new ATV

Feedback:

Staff is great, love the bank, but the Brunswick branch's ATM is out of service more than it is in service. ATM should be moved to a dedicated line instead of having it in a drive-thru lane. Can sit for 15 minutes waiting to use the ATM, just to see "out of service"

Feedback:

Made an online purchase on a Friday afternoon, and AFCU locked my account for the duration of the weekend. Very unpleased with their fraudulent charge policy. There was no notification that my account had been locked, nor had they notified me to confirm if it was a fraudulent charge or not, their automatic system just assumed. IF I SEE A CHARGE THAT I DIDNT MAKE I WILL NOTIFY YOU, otherwise leave my account alone!

Feedback:

Friendly staff and lots of options for accounts, a very pleasant credit Union

Feedback:

The staff is so friendly. It's a professional atmosphere with a personal touch.

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