Client Reviews on Astera Credit Union - W. Saginaw Hwy.

    • 2.2
  • 6 Reviews

Most helpful positive review

0 people found the following review helpful

By James Howlett Feb 17, 2019

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Most helpful critical review

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By Scott Barnes May 17, 2019

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The best credit union bank ever. chase is worst bank ive ever seen.

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Dont do business with them if you are going through a rough patch they wont help you...just charge u up the ass and make matters worse. I will be closing my accounts and doing business with CASE bank again. After I my divorce my ex took over the CASE account and I took over the Astera account. Never doing business with Astera again.

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I will say that asters is either very far behind in service available or more than likely greedy. How can one credit union make large deposits available in 3 days and asters 7 days. Same credit union funds available from my direct deposit at midnight astera 9am. I go to work at 4 am and it’s much more convenient to do my banking on the way with no crowds. Not possible with astera. And god help you if you try and call. They are not growing just shrinking.

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I've been a member for over 30years, great customer service as well as a helpful and friendly staff.

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I have been a member of this credit union for years and the people have always been helpful and frendly.

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Took my daughter here to open a checking account. We are the only customers here - but we are waiting for service an excessive amount of time. Observations: counter is not designed for time efficiency, there is a theater area in the bank lobby, business cards are thick/expensive like credit cards, getting help takes too long. This begs the question: who is paying for these amenities (although service is poor)? No doubt it comes out of the pockets of customers. I wonder if the theater area is there to entertain customers who are waiting excessively.

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