Client Review on Arizona Central Credit Union, Inc.

Feedback:

They forgot to order my credit card, then when they rush ordered me one, they promised it would be there by a certain day and it wasn't. Then when i got the new card, it didn't work!! I was promised a call from the AVP of card services to discuss their terrible service - she never called, emailed, anything!! They even stated they would put a note on my account so my card wouldn't be blocked when traveling, but i got a call saying there was a hold on my account because i used my credit card in a place unfamiliar. I tried calling to make sure my card wasn't blocked and when i did, the representatives that answered stated they were unaffiliated with ACCU! I tried using mobile banking and got locked out, the updated password they sent me didn't work and now i have to wait until business hours to get everything handled. Of course, they decided to close on weekends to save money but that's when I seem to always need them. Worst Credit Union. The only good think is my credit card APR. I'm writing a letter next.