Client Reviews on Aralco Point of Sale Systems

    • 5.0
  • 8 Reviews

Most helpful positive review

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By Mike Head Oct 17, 2019

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There are no negative reviews on Aralco Point of Sale Systems

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Krusty’s is a family-owned bike shop serving the lower mainland with quality bikes and service since 1977. “We like easy to use software. Yes, Aralco is a Powerful Software System that can do many complex things; however, simplicity is key to us. 17 years and going, Aralco continues to deliver the model of simplicity”“Aralco is easy-to-use and navigate when it comes to looking -up serial numbers, inputting bike repairs, training new employees, or going through the retail side of things. Aralco has everything we wanted to do and more! Their Support Team is stellar and it feels great as a local company to support another local company like Aralco”. Mike, owner of Krusty’s BicyclesAralco Customer Since 2002

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Moe’s Home Collection – Victoria “Aralco is easy to learn and implement. Looked at most systems and there were missing some components in each one, but Aralco is the all-in-one software system – which is very important in the Furniture Business. It has everything from Inventory Tracking, Fabric Configurator – that is very detailed, Customer Special Order Tracking, Importing Customer Order into the Back-Office Purchase Order Entry, Partial Closing of Orders and much more. Other great factors of Aralco is, they are a Canadian Company, top-notch customer service that makes you feel you are part of their team – it’s that personal touch they have, and lastly, they have an amazing Support Team.”Curtis Vertefeuille, Owner Aralco Customer Since 2016

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Company: CF InteriorsJob Title: ClaimsReally enjoy working with Aralco over our previous systems!Thank you

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"We have stores in both the United States and Canada, and all 5 stores use the system, as well as our head office, warehouse, and manufacturing facility. The Aralco POS and BOS modules have provided us with a needed tool to control inventory, manage customer demand and get control of our costs and profitability.I would recommend Aralco to any small-to-medium-sized retailer who is looking for a solution that will meet and deliver immediate results."

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The POS is very easy to learn, especially for first time users. I like the fact that it is a Canadian company based in BC. I also like that you can get through to a real person on the help line quite quickly. Also, most of the Aralco staff have been there for quite a few years so they are very familiar with all aspects of the software and can help very quickly.I have been using Aralco retail software since 1993 and have recommended it to many others. I have seen many retail software companies come and go, and Aralco is still here for the long term.The software is user-friendly and reasonably priced. It has all the features needed to run a single store or a multi-store chain. I am excited about their new e-commerce integration with the Back-Office software.

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The experience has been fantastic. Very easy to implement, use, and maintain. The experience has been outstanding starting from first contact with the sales department through to the responsive customer service.

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We offer a very wide selection of products from all over the world. Our customers projects can stretch over a long period of time. This means complicated sales orders. Aralco covers all that. The support team is very helpful, friendly, and quick to respond. Point of Sale day-to-day proceders are very easy to learn.Aralco has been our software provider since 1992. We have forged a really close relationship over the years. We have gone through many changes and upgrades together. Some of those were brought by outside forces (read: government), some were requested by us to help with inventory control and customer service. I really like this companies straight forward philosophy: "everything is possible; all it takes is time and money." Since they write programs themselves, they can customize it to suit your particular needs requirements. I would reccomend Aralco to any retail business, wether they are new or just looking for a change.Understand your particular business needs. Ask yourself very detailed questions about every aspect of your operation and procedures. Then ask your potential software provider if they can fulfill your requirements.

Feedback:

Finally a system that does what it says it is going to do! I like the reporting. Many systems have ease of use in the front end, but a few can really deliver on back end. The CEO of this company is very passionate about making their customers happy and constantly adapts the program offerings to suit current retail conditions. It would be nice if the support fee was less expensive. Having said that, I have learned that you get what you pay for. I had several systems before this one, and without the proper support, you pay in labor costs and the inability to make timely decisions.The right system will always save your time and money. Make sure that the proper support is available.

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