Client Review on Appalachian Community Federal Credit Union

Feedback:

Don’t mortgage through them! First The woman that was working on closing was very rude and unprofessional. Then they transferred our mortgage to Franklin America which is the worst mortgage company in history! They keep raising our escrow for no reason, have horrible customer service, their website is always down so you can never pay the bill on time and so you incur late fees. ACFU doesn’t care what they’ve done. They say they love franklin America and we shouldn’t be having problems. Don’t do business with Appalachian community federal credit union unless you want to get screwed!