Client Review on APG Federal Credit Union, Havre de Grace Branch

Feedback:

I stopped in today and registered to speak to a manager. Two women were in front of me. They were eventually taken back to an office by a manager and I was acknowledged by 'Sandy' that she would be with me as soon as possible. A man walked in, registered and sat down. A third manager came to the waiting area and took him into her office. I was left sitting there. This is NOT the first time this has happened to me in this branch. I was actually there to close my account because of the customer service. Even if my name had been inadvertently removed from the wait list the manager has eyes in her head and can see. I could play the 'race' card because that's how it appeared to me but instead of losing my temper, I got up and put on my coat. The security officer acknowledged me - he knew exactly what has just occurred. I am not a fan of APGFCU or their customer service.