Client Reviews on American State Bank

    • 5.0
  • 28 Reviews

Most helpful positive review

0 people found the following review helpful

By Mark Marner May 17, 2019

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Most helpful critical review

There are no negative reviews on American State Bank

Feedback:

Diane went above and beyond to help me when I was out of town and needed some banking done right a way. It's people like Diane makes me a faithful customer of American State Bank in Lamoni. She is truly a gem that makes our small town bank a much better place to do business than other banks.

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I have had nothing but exceptional service here. Cheryl, Randi, Alysha, Diane, and John have helped me as if my problems were their own. I LOVE American State Bank!

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Our loan officer, John Henderson, was very knowledgeable and efficient. From our first contact to money in our account was less than 24 hours. John is very dedicated to our community, the community he grew up in. We are very please to do business with John and the awesome, and helpful staff of ASB in Lamoni.

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I work overseas. The staff at the bank are very accommodating and responsive to the unique challenges that creates! Any time I call or email my questions or issues are promptly addressed.The CD rates are great too!

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American state bank is wonderful to work with. We greatly appreciate the awesome customer service randi brings to American state bank! She goes above and beyond for the customers!

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Fantastic customer service and very helpful! Randi Elliott is very helpful to help me out when I have any issues!

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I've been banking at ASB for over 15 years. I love the personal service from my banking reps. Randi Elliott is the best! I know I can count on her to personalized service everytime. She is knowledgeable and always willing to help me when I need something. What a great asset to our community.

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Just switched my accounts from farmers bank to ASB in Lamoni ! Can't say enough good about how hard Kevin, John and there team worked to get loans finalized, accounts set up and everything done professionally and promptly , Delta Metals

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Just recently switched to ASB and I'm very happy with my experience there. John Henderson did a great job in getting the loan I needed to build a new house. It's a pleasure working with people who know their job.

Feedback:

Staff are friendly.

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