American Auto Financing, Inc
Client Reviews on American Auto Financing, Inc
Feedback:
They steal money from customers !! I have a customer that has been making her payments for the last 3 years On time and her balance does not seem to go down she has never missed one payment and her billing statement says that her bill is due September and we are in July but they still told her that she’s past due she’s missing payments which makes no sense Best advice would be go somewhere else screw this company
Feedback:
Finance companies always get a bad wrap because of people not owning up to their own actions and blaming the companies for doing what we as customers agreed with when we signed the paperwork. Lets get something clear. If you buy a car and don't make your payments every single bank will start calling you and demanding a payment, no one has a nice collections department, their job is to collect a payment you are late on. If you want someone to pat you on the back and tell you everything's gonna be okay, go to a therapist. You only do business with a lender because you don't have the money to pay for the car up front, they are only there to collect on the money you borrowed from them that's it. This isn't like borrowing 20 bucks from a friend and they say pay me back when you want, we're talking about thousands of dollars on a contracted payment plan. American Auto Financing gave me my first loan when I was 18 with no credit history, a fresh job, and no co-signer. They helped me become independent and I never had a problem with them. There may have been a time or two when I needed some time with a payment, but I called them to make the arrangement, I didn't wait till my payment was past due for them to start calling me. And when it came close to finishing my loan I paid the end part off early and that was that. Fulfill your obligations to them and they will never bother you and life goes on.
Feedback:
Scanless way of operation. They do everything in their power to make it more difficult for you to retrieve your vehicle! If you are already going through a tough time, they will make it tougher.
Feedback:
I had made many arrangements in the past with American Auto Financing and less than a year to pay off the car I was financing they took my car after missing 2 calls and 34 days past due. To get my car out they wanted just shy of $1200 and laughed at my wife when she called hysterically about it. I will never suggest them as a finance company.
Feedback:
Quite possibly the worst financial experience you can have. Literally do not miss a single payment with this company. Any mistake on your end and it’s extra fees. Any missed payment and they try to repo your car. Avoid this company at all cost!
Feedback:
Great company...nice people on the phone...very attentive to why I called. All problems worked out. Keep up the great work 😉👍
Feedback:
Thayer were so nice and great customer service better then car max or anything other than that
Feedback:
Worst company ever ! I’ve been making my payments on time for the past 3 years and my loan doesn’t go down at all. Worst customer service I would not recommend this company.
Feedback:
(Translated by Google) By far is the most bad financial I have ever met !! horrible experience with them !!(Original)Por mucho es la financiera más mala que he conocido!!horrible experiencia con ellos!!
Feedback:
Worst finance company never had such a bad experience and rude I normally don't even review anything but this company deserves it.. I DO NOT RECOMMEND
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