American Acceptance Corporation
Client Reviews on American Acceptance Corporation
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I have just paid off my second vehicle through American Acceptance in Myrtle Beach. Everyone I have worked with has been extremely professional as well as friendly & determined to help me in any way! I highly recommend American Acceptance!
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Sold me a car that they knew had a defective transmission. The car had 1st and second gears, so I didn’t notice the car would go into any other gears until I drove it on the interstate. Called Travis and told him the situation and he told me that I purchased the car “as-is”, and there was nothing that could be done. I told him I’d contact the Better Buisiness Bureau, and he threatened me with slander! The previous owner told me that American Acceptance knew about the transmission because that’s why she stopped making payments on it. I had no other choice but to take car to have repaired. It ended up costing me $5,000!!! I will be contacting BBB and searching for a lawyer. THEY KNEW EXACTLY, what they were doing!
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I had a really great, and easy experience with American Acceptance. They got me exactly what I needed in a timely manner, and had me on my way. I had the pleasure of working with Jon and Travis. Both gave exceptional customer service. I would recommend American Acceptance to anyone looking for financing!
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Travis was awful and doesn’t let you speak. No care for customer service at all. And he will come to your house after telling the branch manager he called multiple times but never did. Liar. Don’t blame people for coming in on the last day of the grace period because of snow and ice. Maybe don’t come to someone’s house when the bill was paid that morning and had always been within the grace period at worst.
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Travis was very rude and not helpful at all. Very disappointing.
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Don’t ever do business with this company, their customer service is not friendly and will not help when you have questions or concerns. In addition they have the worst payment set up for your payments. Call payments they make you go through Western Union or Money order. You can’t make a payment through your checking account to the company directly everything is through a third-party horrible horrible system!
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Would give negative Stars if possible! I've had 2 accounts with them over past 7 years, payed EVERY payment on time, & they Still ripped me if when I payed off my account!!! Gave me Bogus late charge for 3 yrs ago, claiming they got my check after the due date, even though my rent mailed Same time got to Washington State with plenty time to spare, claiming too 2wks to get to Myrtle from Surfside!! Don't finance through them!! If you're desperate, they're gonna WAY over charge you,& lie to slap on even more fees!! So much for rewarding loyal customers!! Do happy I'm done with these Criminals!!!! Do yourself a favor, take a bus till you get your credit fixed & get loan from Reputable, Honest loan company!!
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Always a pleasure doing business! Jason is the absolute BEST as well as his friendly Staff always quick, efficient and professional :)
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Great group to deal with..... I honored my end of the bargain and they honored theirs.... !
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I have had nothing but great experiences with American Acceptance. Jason is wonderful and has always been there for me. 5 stars!
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