Client Review on AmeriBanc National LLC

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COST ME 2,670.85 DOLLARS FRAUD FRAUD FRAUD THEY KEEP YOUR MONEY THEY LIE AND THEY ARE NOT LOOKING OUT FOR ANYONE BUT THEM SELVES AND THIS IS WHY. WE PARTNERED WITH AMERIBANC TO BE OUR MERCHANT SERVICES EVERYTHING WAS GOING FINE TILL ONE FRIDAY A CUSTOMER PAID HIS BILL FOR REPAIRS WE DID TO HIS DAUGHTERS CAR. ON MONDAY THE NEXT WEEK WE GOT A PHONE CALL FROM A GENTLEMAN ASKING ABOUT THE CHARGE FOR $559.13 TO HIS CREDIT CARD AND INFORMED US THAT HIS CARD HAD BEEN STOLEN AND THAT HE WAS PUTTING IN A FRAUDULENT CLAIM ON THAT CHARGE. WITH THIS BEING THE FIRST TIME WE HAD EVER DEALT WITH A FRAUD CASE WE WERE CONCERNED AND IMMEDIATELY CALLED AMERIBANC TO ASK QUESTIONS ON WHAT WE NEED TO DO ALSO TO INFORM OUR PARTNER IN BUSINESS THAT WE HAD RECEIVED PAYMENT FROM A STOLEN CREDIT CARD. AFTER TALKING WITH THE REPRESENTATIVE FOR AMERIBANC WE FELT RELIEVED THAT WE HAD PROTECTION FOR THINGS LIKE THIS AND THAT AMERIBANC COULD NOT DO ANYTHING ABOUT IT TILL THE CLAIM WAS FILLED BY THE CARD HOLDER BUT THAT WE SHOULD KEEP THE MONEY IN THE ACCOUNT BECAUSE IF AND WHEN IT IS KNOWN FRAUD THAT THEY WOULD WITHDRAW THE MONEY OUT AND RETURN IT AFTER WE PROVED IT WAS NOT US THAT COMMITTED FRAUD. WE ALSO MADE A POLICE REPORT TO PROTECT US THE CARDHOLDER AND AMERIBANC. AFTER ABOUT A MONTH THE CLAIM WAS FILLED AND ON 10/17/2017 AROUND 12:00 PM THE MONEY WAS WITHDRAWN OUT OF OUR ACCOUNT AS EXPECTED. AROUND 5:30 PM WE GOT AN E-MAIL FROM AMERIBANC TELLING US THEY WOULD NO LONGER BE OUR MERCHANT SERVICES BECAUSE OF THIS CHARGE BACK AND THAT ANY MONEY THAT WAS NOT PROCESSED THEY WOULD HOLD FOR 180 DAYS BECAUSE A CREDIT CARD HOLDER HAS 180 DAYS TO DISPUTE A CHARGE. THAT SAME DAY WE BATCHED OUT $2111.72 IN CHARGES $2000.00 OF THAT WAS FROM A VERY GOOD CUSTOMER WHO OFFERED TO PROVE TO THEM THAT HE WAS THE RIGHT FULL OWNER OF THE CARD BUT AMERIBANC REFUSED TO DO ANYTHING TO HELP REMEDY THIS AND WE HAD TO BITE THE BULLET. LEFT WITH NO OTHER OPTION BUT TO WAIT THE 180 DAYS AND THAT THE 559.13 THERE WAS NOTHING WE COULD DO ABOUT THAT BECAUSE THE PROTECTION FOR FRAUD WAS TERMINATED WITH THE CONTRACT. AFTER WAITING THE 180 DAYS AND HEARING NOTHING FROM THEM WE CALLED BACK AND WAS TOLD THAT EVEN THOUGH THE CHARGES FOR THE 2111.72 WAS PROCESSED ON 10/17/2017 BY US THEY HAD NOT PROCESSED IT TILL 11/03/2017 SO WE WOULD HAVE TO WAIT EVEN LONGER TILL 5/01/2018. SO FAR WE HAVE NOT RECEIVED THE MONEY AND I WILL EDIT THIS IF WE DO RECEIVE THE MONEY