Ameribanc National
Client Reviews on Ameribanc National
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If you don't waste your money do not go with them. they promise you 'cancel any time without charges' but they don't cancel. charging and charging. I sent 10 emails to cancel. I tried to reach by phone. I also tried to reach Global Payments which help on stealing money. They did not help so far. If you don't want a headache don't go with them.
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Tribble customer service. they don't care about their customers.
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customer service is horrible. They don't listen or let you speak. They also do not consider your side of the issue. Its their way or the highway.
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UNDER NO CIRCUM STANCES SHOULD YOU DO BUSINESS WITH THIS COMPANY!! There's so much to say I don't know where to start. They opened two accounts in our name, Jill Heimerle, did not bother to look into our business name and opened a whole new account to get us the correct card reader when all she had to do was take the old one back and send us the correct one. Instead, so she would make commission, she opened us a new account. Furthermore, they had our email wrong on the first account so I never got a bill, but was sent to collections anyways. I had to pay $124.00 just to get out of collections and have the first account closed. Jill also lied to use about the amount of fees we would be charged and unfortunately for us we took her at her word. There's more but I don't want you to get board reading this. In conclusion, absolutely do not do business with this bank unless you read the contract and know what you are signing up for, we were promised much and received little. Furthermore, no one was willing to help us in customer service try and resolve our issues.
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Never ever do business with this company. I have been trying to cancel my credit card processing with them for OVER a month. All I get is the run around. Everyday we talk to a new person and they promise to call back and don't. I have never done business with a more unprofessional and shady company in my 20 years of business
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Everyone is professional and they are very transparent about their pricing
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COST ME 2,670.85 DOLLARS FRAUD FRAUD FRAUD THEY KEEP YOUR MONEY THEY LIE AND THEY ARE NOT LOOKING OUT FOR ANYONE BUT THEM SELVES AND THIS IS WHY. WE PARTNERED WITH AMERIBANC TO BE OUR MERCHANT SERVICES EVERYTHING WAS GOING FINE TILL ONE FRIDAY A CUSTOMER PAID HIS BILL FOR REPAIRS WE DID TO HIS DAUGHTERS CAR. ON MONDAY THE NEXT WEEK WE GOT A PHONE CALL FROM A GENTLEMAN ASKING ABOUT THE CHARGE FOR $559.13 TO HIS CREDIT CARD AND INFORMED US THAT HIS CARD HAD BEEN STOLEN AND THAT HE WAS PUTTING IN A FRAUDULENT CLAIM ON THAT CHARGE. WITH THIS BEING THE FIRST TIME WE HAD EVER DEALT WITH A FRAUD CASE WE WERE CONCERNED AND IMMEDIATELY CALLED AMERIBANC TO ASK QUESTIONS ON WHAT WE NEED TO DO ALSO TO INFORM OUR PARTNER IN BUSINESS THAT WE HAD RECEIVED PAYMENT FROM A STOLEN CREDIT CARD. AFTER TALKING WITH THE REPRESENTATIVE FOR AMERIBANC WE FELT RELIEVED THAT WE HAD PROTECTION FOR THINGS LIKE THIS AND THAT AMERIBANC COULD NOT DO ANYTHING ABOUT IT TILL THE CLAIM WAS FILLED BY THE CARD HOLDER BUT THAT WE SHOULD KEEP THE MONEY IN THE ACCOUNT BECAUSE IF AND WHEN IT IS KNOWN FRAUD THAT THEY WOULD WITHDRAW THE MONEY OUT AND RETURN IT AFTER WE PROVED IT WAS NOT US THAT COMMITTED FRAUD. WE ALSO MADE A POLICE REPORT TO PROTECT US THE CARDHOLDER AND AMERIBANC. AFTER ABOUT A MONTH THE CLAIM WAS FILLED AND ON 10/17/2017 AROUND 12:00 PM THE MONEY WAS WITHDRAWN OUT OF OUR ACCOUNT AS EXPECTED. AROUND 5:30 PM WE GOT AN E-MAIL FROM AMERIBANC TELLING US THEY WOULD NO LONGER BE OUR MERCHANT SERVICES BECAUSE OF THIS CHARGE BACK AND THAT ANY MONEY THAT WAS NOT PROCESSED THEY WOULD HOLD FOR 180 DAYS BECAUSE A CREDIT CARD HOLDER HAS 180 DAYS TO DISPUTE A CHARGE. THAT SAME DAY WE BATCHED OUT $2111.72 IN CHARGES $2000.00 OF THAT WAS FROM A VERY GOOD CUSTOMER WHO OFFERED TO PROVE TO THEM THAT HE WAS THE RIGHT FULL OWNER OF THE CARD BUT AMERIBANC REFUSED TO DO ANYTHING TO HELP REMEDY THIS AND WE HAD TO BITE THE BULLET. LEFT WITH NO OTHER OPTION BUT TO WAIT THE 180 DAYS AND THAT THE 559.13 THERE WAS NOTHING WE COULD DO ABOUT THAT BECAUSE THE PROTECTION FOR FRAUD WAS TERMINATED WITH THE CONTRACT. AFTER WAITING THE 180 DAYS AND HEARING NOTHING FROM THEM WE CALLED BACK AND WAS TOLD THAT EVEN THOUGH THE CHARGES FOR THE 2111.72 WAS PROCESSED ON 10/17/2017 BY US THEY HAD NOT PROCESSED IT TILL 11/03/2017 SO WE WOULD HAVE TO WAIT EVEN LONGER TILL 5/01/2018. SO FAR WE HAVE NOT RECEIVED THE MONEY AND I WILL EDIT THIS IF WE DO RECEIVE THE MONEY
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This company did exactly what they said for me. I am so happy with the service they provide. I no longer have to pay fees. I am on the Cash Discount Program and it is GREAT!!!!!
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The company has been a nightmare to deal with. Blatant fraud stealing money from my fathers account after returning the terminal equipment. Month after month they send letters saying to return the item, but when I call they say it shows returned. Yet they not only charge my account for months on end, when I ask the manager why do I have to call every month and fix your problem. That, on top of constant over charging in fees, always calling to reverse "their mistake". There is no mistake. THE COMPANY IS COMMITTING FRAUD AND GETTING AWAY WITH IT.
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Business owners, before you choose a processor please do some research and choose the top rating company. I did it, and avoided many mistakes. The lady from Ameribanc national called me today and asked me to sign up today with application fee $99. I said square does not have application fee, she said they only charge 1% processing fee, better than square. I thought really? I need to check out your rating online first. She pushed me saying your husband asked me to call you telling you you have to do it today. I thought really? why you want it so bad to sign up today? You can't stand a little bit consideration and research? I thought she was lying and I refused to sign up right away. Then I checked out their reviews, googled their name and reviews and these horrible comments came out. It is always wise to google the reviews before you get a service or a partnership with a company.
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