Amarillo Community Federal Credit Union
Client Reviews on Amarillo Community Federal Credit Union
Feedback:
I have banked here for over 20 years. I am finally calling it. Today their "systems" were down so they were unable to release my money to me to pay bills and leave town tomorrow morning. This is really just the last straw on an already large pile. Service has declined over the years. The drive through at the Hillside location is a 30 minute minimum ordeal to withdraw cash. We pay our bills with cash so I endure this regularly. Though I will say the longer drive to the branch on I-40 is often worth the savings time-wise. Either way, we're out. As soon as "the system" is back up so we can move our money!
Feedback:
Tired of them racially profiling my spouse. It shouldn’t take 45 minutes to deposit a check or money order, especially when we have plenty of money in our accounts already to cover it. Thanks for showing your colors there folks.
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I have had great service from this bank. TA is our loan officer and she makes it so easy on the loan process. She makes us feel right at home when in the bank. ACFCU is the best place in town for all your banking needs.
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Only reason half the people use this bank is for the early pay it offers and the bank still manages to mess that up.
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They are extremely rude! I called today to get my online account unlocked and the woman that answered the phone was rude the moment she answered. She even hung up on me. I have paid off 4 cars with them and been a member for over ten years. If you like being treated poorly for no reason... Sign right on up!
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Worst bank i had to deal with
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Had a good experience
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I really give a rating of zero we buying a car never been late on a payment we bought another car so we asked Misty at Bell street if we can let a person take over the payment bc they couldn't put in their name Misty told us just let them make payment it be alright so we did that never made a late payment had insurance too but then Jennie at the 24th branch didn't like the person that was taking over payment called collection on us say a minor was driving the car it wasn't true she was 19 and driver license Jennie had problem with that then we started getting harassing call from joyle Bell street branch but this yet never been late always had insurance telling us we can't let the person take over payments all we get harassing call threw out the day then they added 500 for no insurance watch we had then we had the people go try put in their names then they wanted to add 5000 more on car so they back out on the car so our payment was late husband call make arrangements with Joyle when I try getting money out of the bank they harassing me about car payment thru the drive thru window finally after 15 mintue I finally got my money so I went to another get a new account so I don't get harass anymore then I get calls again from Joyle harass about the car I didn't see a problem other making the payment they were on time bc it was ok Misty told me and my husband it was ok when they ask her she state she didn't say that which she did Jennie and Joyle started all this mess and Joyle call us today ask if we are bring the car my husband talk said we be in 15 minutes we show up and Joyle was there we were going talk her but she wasn't there we just got off the phone with her really I will not ever tell anyone about this bank especially go to Jennie nor Joyle they are horrible service even if they don't like people that not right if people trying do right . I gave a flat F rate Zero we are good people trying do the right thing
Feedback:
not a bad bank but i wish they were more up to date as in, supporting apple pay and cash app, & more modern with today’s banking technology. The interest rates are typically very good for savings accounts, money markets, etc.
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