Client Reviews on AltaOne Federal Credit Union

    • 3.8
  • 9 Reviews

Most helpful positive review

0 people found the following review helpful

By Frank Gibbons Oct 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Stephanie Yeminez Oct 17, 2019

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Feedback:

They Charge for paper statement what happens to the elderly they don't have a computer. You charge them. I'm not happy i will be closing this account. Credit unions are like Bank of America and all banks. Also they are very rude at the desk. Will be banking somewhere else. Also they charge for checking your balance at a Atm. I'm done

Feedback:

Very friendly counter ladies helpful right away when u enter Just wish other Banks was like this one maybe they should teach how to be helpful too every like this Savings loan does ty.

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A little expensive on their fees, but good bank outside of that.

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The staff very helofuk. One story building.

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Its Friday Dec 29 at 1:47 pm. Their phone is off the hook. Called over 25 times. Continuously busy

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So very disappointed with AltaOne. Back in July they updated all their ATM machines but would not allow you to view your balances on any of your accounts. Well because of this I overdrafted my account twice. They were great enough to waive the overdraft fees but at the same time close my account. Then want to charge me another $50 to reopen my account after I've been making payments on the overdrafts that was done. Didn't really work with me at all just decided that if I wanted to reopen account I could pay $50 again thanks but no thanks I will look somewhere else for business.

Feedback:

Wouldn't change a thing great service every time

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Great ! I have no complaints at all good service when you need it .

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This is the first and only bank I have made an account with and it will likely stay that way. Everybody is incredibly friendly and they do your best to help you as soon as possible.

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