Client Reviews on Alcova Mortgage

    • 4.6
  • 11 Reviews

Most helpful positive review

0 people found the following review helpful

By Brian Shaw May 16, 2019

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Most helpful critical review

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By David Muriuki Oct 16, 2019

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Which what you sign, they took advantage of us as new homeowners. A year later you all over sudden can't reach them on phone. WATCH OUT!!!

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Absolutely ADORED this team. Me and my boyfriend just bought our very first house last April and this team went above and beyond! They were extremely walk through and explained everything that we needed help with, which was a lot considering how young we are and the fact that we're just now going out into the "real world" on our own. They called us back consistently, reminded us about deadlines, very helpful with everything, 10/10 would recommend to ANYONE!

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Michael and Melanie are fast and efficient. Michael is more concerned about his customers needs and wants than his bottom line. He will explain if a refi is worth your while or not and give you advice that makes sense.

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This was my first time buying a house. Alcova helped me get my home with my limited finances and my many questions. Everyone was friendly and helpful.

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My best experience with a mortgage broker!!!!!

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We had the best experience working with Michael and his team. They are truly amazing and the level of customer service was incredible. If you are looking for financing, look no further!

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Every person on staff was patient and willing to answer the most mundane questions. I highly recommend ALCOVA Mortgage.

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Always very courteous and respectful. All team members are anxious to assist in every aspect of the process. Thanks!

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Michael and his team are great to work with, so great I have used them multiple times. I found Michael and his team by a referral from one of my dear friends. With my refinance, we closed in less than a month and could have been faster, but I had a delay due to my travels. I would highly recommend Michael and his team for any of your loan needs.

Feedback:

I just wanted to share that the experience I had with Alcova mortgage in Kennesaw was phenomenal! Mr Uzzell, Ms Spruell, and Ms Shuey provided the best customer service and attention to detail. I can truly say that I have been given the best care as a client and they deserve 5+ Stars!

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