Client Reviews on Aeon Credit Service (Philippines) Inc.

    • 4.1
  • 56 Reviews

Most helpful positive review

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By Sarah Kay Barberan Feb 17, 2019

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Most helpful critical review

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By Christzaine Dela Cruz Oct 17, 2019

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(Translated by Google) Need to improve their service. Home Credit Service will be available soon.(Original)Need to improve their service. Anlayo saserbisyo ng Home Credit.

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(Translated by Google) It is nice and fast to get a case item for the duration and we will refund it.(Original)Maganda at mabilis makuha ung item kaso ang tagal nmn ibalik ung refund namin.matatapos qna bayaran wala parin ung refund q kailangan qpo sagot nio.kailan b?kasi palagi nlng on process March pa anung buwan napo ngaun?josko August n db?

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Excellent service

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Pls contact me asap

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(Translated by Google) You're suffering from it. (Original) Hirap nyo contakin.

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(Translated by Google) My mother was in AEON. Once he can not pay, I will pay.I asked them how much they would pay because I wanted to pay everything. So I gave them how much I paid.After one month, someone has called for a charge. But of course, I know everything paid so I said why we still charge. They did not seem to be narereceive and telephoned by me. I'm tinext number and asked maybe scam. Not necessarily nagreply.After a month later, someone called again. You're calling. So, just as I said, we have already paid. I do not have narereceive and I can call their customer service and give me my receipt. I'm asking for a list of details we pay, not being able to provide. What the heck?When I got my receipt, I called the customer service, so many times I did not really answer.After a month again, someone else called. Bwisit. I said the same time, but this time I'm talking to someone so much more kind. The first ones I talked to were just girls, nasty.He said nareceive as though we were paying for it. So I ask why there is more to pay. I also ask for a list of details we pay, the same answer, and so on. So I'm so curious why. So messy.So I decided to go to their office in ortigas. When I arrived, they were very kind to their billing and showed them all the list. So much more I ask, how much I will pay for it. He said 6k. Now that I'm asking, how about the next months listed on your list, that's it? OMG. It has not yet been activated.The clarity of my question. I would like to pay for all, then not magets? I have a question in Tagalog. So, after they finish paying for their understanding, it's only a month.Anyway, I got no problem to their billing that would assist me in the office.I hope the callers on the phone, you know how to explain, you charge a fee incomplete details. Nasty(Original)Nagloan ang mother ko sa AEON. Nung hindi na siya makapagbayad, ako na ang magbabayad. Tinanong ko sila magkano lahat ang babayaran kasi gusto ko na bayaran lahat. So binigyan nila ko kung magkano at nabayaran ko na.Pagkatapos ng isang buwan, may tumawag sakin naniningil. Pero syempre, sakin alam ko bayad na lahat so sinabi ko bakit pa naniningil eh nagbayad na kami. Wala daw sila narereceive at binabaan ako ng phone. Tinext ko ung number at nagtanong baka scam. Hindi naman nagreply.After one month na naman, may tumawag ulit. Naniningil na namn. So, parehas lang din ung sinabi ko, na nagbayad na kami. Wala daw narereceive at pwede ko daw tawagan customer service nila at dun daw ibigay ung resibo ko . Humihingi ako ng listahan ng detalye ng babayaran namin, hindi daw pwede ibigay. What the heck? Nung nakuha ko na ung resibo, tumatawag ako sa customer service, grabe ilang beses wala talagang sumasagot. After a month again, may tumawag na naman. Bwisit. Same lang ulit sinabi ko, but this time lalaki kausap ko kaya mas mabait. Ung mga una kong nakausap puro babae, mga bastos. Sabi niya nareceive naman daw ung bayad namin dati. So nagtatanong ako bakit may babayaran pa. Humihingi din ako ulit ng listahan ng detalye ng babayaran namin, same answer, di daw pwede. So I'm so curious why. Ang gulo gulo. So I decided na pumunta na sa office nila sa ortigas. Pagdating ko dun, mabait naman ung billing nila at pinakita lahat sakin ung listahan. Parehas lagi tanung ko, magkano lahat ang babayaran ko para tapos na. Sabi niya 6k daw. Buti nalang nagtanong ako, pano pa ung mga susunod na buwan na nakalista sa listahan mo, kasama ba yan? OMG. Hindi pa pala nakaadd. Ang linaw linaw ng tanong ko. Gusto ko bayaran lahat, tapos di nila magets? Tagalog naman ung tanong ko. Kaya di matapos tapos ung binabayaran kasi ang pagkaintindi pala nila, hanggang itong month lang. Anyway, I got no problem to their billing na nag assist sakin sa office. I hope ung mga tumatawag sa phone, matuto kayo mag explain, singil kayo ng singil kulang kulang detalye. Mga bastos pa.

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Do you have cell number

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(Translated by Google) This is the worst credit services organization I've ever met .... THE DISCRIMINATION OF MOMENTS ... They do not want the call center agent bag anymore they are in the market market ... We call our call center just incentive ... but still HOME CREDIT is fair to everyone ...(Original)This is the worst credit services organizatiin na nakilala ko.... Anlakas ng DISCRIMINATION NILA.... Ayaw nila sa call center agent tas anyayabang pa mga emplyado nila sa market market... Taga call center kami peo sahod nyo incentive lang namin... Buti pa ang HOME CREDIT pantay ang tingin sa mga tao....

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(Translated by Google) I'm getting paid on time peri I still receive a notif that I am paid for by bank transfer i do ..(Original)Nakakabayad ako on time peri nagkaka receive pa rin ako ng notif na d ako bayad pano po ba to .. bank transfer po ginagawa ko ..

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