Client Reviews on advanzia.com

    • 3.2
  • 37 Reviews

Most helpful positive review

0 people found the following review helpful

By Thomas M Oct 02, 2019

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Most helpful critical review

0 people found the following review helpful

By Thomas Oct 02, 2019

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Feedback:

(Translated by Google) Customer inquiries by mail will be answered after 3-5 weeks. Incredibly long waiting times. Grottenschlechter service!There are banks and credit card providers like sand by the sea. You do not have to deal with this one!(Original)Kundenanfragen per Mail werden erst nach 3-5 Wochen beantwortet. Unfassbar lange Wartezeiten. Grottenschlechter Service ! Es gibt Banken und Kreditkartenanbieter wie Sand am Meer. Da muss man sich nicht mit diesem abgeben!

Feedback:

(Translated by Google) In itself, I am very satisfied. Only the hotline I can not answer the phone. And with the login I have not come in for months. What a pity. And if you overwrite a higher amount, it takes extremely long for you to book the amount. But with the smaller ones it's the next day on it.(Original)An sich bin ich sehr zufrieden. Nur die Hotline bekomme ich keinen ans Telefon. Und mit dem Login komme ich seit Monaten nicht mehr rein. Was echt schade ist. Und wenn man ein höheren Betrag überweißt dauert es extrem lang bis sie den Betrag gebucht haben. Aber bei den kleineren ist es am nächsten Tag drauf.

Feedback:

Nothing but a run around all automated replies and customer service have no clue or authority.. this company just hands out cards with no remorse and runs away .. I have been waiting for activation of card for over three weeks and just being told ..you will recieve activation email within 48hrs .. if this is not sorted within the next 24 hrs I will start taking other measures contacting all authorities to start investigating your company for fraud .. including your tareja you monicle.. as I feel you are not who you say you are.. you have my info on record I,ll aware your reply

Feedback:

(Translated by Google) Not good bank, you can send all the information, but you get the card I do not know what I say(Original)Nicht gute Bank, Sie können alle Informationen senden, aber Sie erhalten die Karte ich weiß nicht, was ich sage

Feedback:

(Translated by Google) I had an employee on the phone at the Luxembourg headquarters who was really not very helpful or friendly.(Original)J ai eu une employée au téléphone du siège Luxembourg qui n était vraiment pas très serviable ni sympathique.

Feedback:

(Translated by Google) This is where master card cards are issued(Original)من هنا تصدر بطاقات master card

Feedback:

Good savings account interest, better than most banks and they pay interest monthly compounded. Available to all Europeans in euro currency. Zero fees and unlimited withdrawals. They also have a free credit card, but only available to people living in these 4 nations: Germany, France, Luxembourg and Austria. The card is not connected to the savings account.The bank was established in 2005 and is currently the biggest issuer of credit cards in Germany. They have not increased their fees from zero so far. And the interest rate on savings account has been among highest in all these years. Austrian Modern Banking has full history of this bank, and other bank's interest rate history for comparison.

Feedback:

Savings account is available for EVERYONE living in the EU, unlike Ferratum and most other online banks. Interest rate on savings is good, but not always the best (Ferratum is better as of 2018/06). The totally free credit card works well, BUT at least once a year my card gets blocked for no reason (fake fraud alert system) for shopping at places like Amazon and Zalando. So you need a backup card from another bank, don't rely on them! Free travel insurance actually works, so you don't get any crazy big medical costs if having an accident in the USA (I tested this by accident). The bank has zero fees, but it charges interest on cash withdrawals or if you don't pay your invoice in time. Unlike N26/Denizen and other online banks, it's a real credit card - no need to deposit a big amount of money on your card when you travel. The card is not available to all EU residents, only for people in Germany/Austria and France. Had a card with them for several years with a limit is EUR 5000, which I think is a bit low (1/10th of annual salary).

Feedback:

(Translated by Google) Anyone looking for Kredit here is the most appropriate place (in my personal opinion)(Original)لمن يبحث عن Kredit هنا المكان الانسب ( برأيي الشخصي)

Feedback:

(Translated by Google) Thanks Advanzia bank (Original) Danke Advanzia bank

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