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Last Updated April 1, 2024
Client Reviews on Family Advantage Federal Credit Union
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- 4.3
11 Reviews
Feedback:
I like it there.There are very nice people there at all time.
Feedback:
Used the ATM in their lobby today got charged $3.00 but here is the incredible part! Went inside to ask if they would change a $20.00 dollar bill into a 10.00 a 5.00 and (5) $1.00. Do you know they told me they could not do it because I didn't have an account there! !! I was stupified, stunned and totally bent out of shape. So don't use this place for ATM services because you won't get any services!
Feedback:
Nobody can really beat their rates. Customer service is pretty good too.
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Great credit union! Member service representatives very fast paced and helpful! Very organized branch and helps you find the solution to any question you may have at a very rapid pace! Staff is kind, caring, and very fast! Plus their auto loan rates are the best!
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Excellent interest rates
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Great customer service 👍
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Great customer service
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Great staff. Low interest rates on loans. Highly recommend!
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Both my wife and I are members. We were diligently and professionally served by Nancy who had expedited our car loan process. I would absolutely make a recommendation to become a member of this branch and seek any one of these top notch professionals to assist with your banking needs.
Feedback:
The best credit union in Rochester! They treat you like family and will go out of their way to help whatever financial situation you're in. Unlike other institutions, they actually care about you as opposed to just making money off you. Nancy, Eric, Robert, and all others are wonderful, helpful people. I have been at this branch for 5 years, and I would recommend it to anyone searching for an honest, caring credit union. Always a great experience here :)
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