Client Review on Adams Community Bank

Feedback:

If I could give this bank 0 stars, I would. After 10 years of garbage customer service and insane amounts of fees, I’m closing my account. Do yourself a favor and choose ANY otherBank in Berkshire County, I can guarantee you will get better service than this establishment provides. Was charged 7 30$ overdraft fees, totaling 210$ due to a series of issues with my direct deposit. Provided appropriate documentation and a letter on my behalf from my employers HR department. Refunded me 1 charge as a “courtesy”. zero sympathy or understanding. I’ve been a customer for 10 years, and I thoroughly regret not closing this account sooner.