Client Reviews on Ace Jewelry & Loan

    • 4.0
  • 23 Reviews

Most helpful positive review

0 people found the following review helpful

By Charice Jolley Oct 02, 2019

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Most helpful critical review

0 people found the following review helpful

By Mofex Feb 16, 2019

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Always treated so well when I come here the staff is absolutely amazing,Always so helpful and friendly☺️

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I don't know what all the fuss is about but they treated me and my family nice. They also gave us a good loan.

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I've went here for years and have had no problems.

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Terrible Prices. Went in to look at tools and guitar stuff. Half the tools they had on the shelf were priced higher than you can buy the exact same item brand new online. Guitar accessories were similarly overpriced. Tried to haggle and got stonewalled.

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Walked in and waited for service. Out of the five workers available no one even bothered to acknowledge me. I wouldn't recommend this place even to my worst enemy.

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Amazing staff always go above and beyond to help find anything we need more than fair prices and always have my laughing and smiling it’s a true family owned business and the stafff always exceeds expectations keep it up

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I love jewelry with all my heart. Hands down they are the best. They treat you with respect. I've been going to them for over 15 years or more. And will never do business with anyone pawn shop in the Tri-Cities. Thanks guys I love you.

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Very unhappy. Staff was extremely rude and refused to do their job. I called them TWICE asking if they bought DVD's or Blurays, both times I was told that they did aslong as they worked. So I spent over an hour pulling out all my old DVDs, made sure they were in the roght cases. I even popped everysingle one in to make sure they work fine, and took out the 3 that didnt. Finally after having went thru everything, I headed down there and the first disc this arrogant dude opens he says is "too scratched" even though i made sure they all worked. He then refused to even look at the brand new blu ray discs which i was told multiple times they would buy for. He refused to let me speak with the man i spoke to on the phone and wouldnt even look at a pair of diamond earings i brought in aswell. Absolutely a shady business and a massive waste of your time. Dont come here. Went next door and had 0 issues

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I purchased a GP100 from Ace and they were great. They were very helpful and informative giving personal experience with similar firearms. I enjoyed the interaction and purchase. Thanks guys I will be back again!

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Helpful and knowledgeable

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