Client Reviews on Academy Mortgage - Oakdale

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    • 4.4
  • 16 Reviews

Most helpful positive review

0 people found the following review helpful

By Vicky Temple May 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Lyndsay Best Nov 17, 2018

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Feedback:

Allison and her secretary’s are far the WORST when it comes to helping others find a home . I have worked with them over 7 months and litterly got no where ! They never returned any of my calls and Allison was always on vacation and never was there for her clients . It seemed like they always told me the same thing that Allison will be back next week because she’s on vacation. I finally decided not to get help from there they are incompetent, racist and not helpful what so ever . DO NOT GO WITH THEM THEY ONLY WILL WAIST YOUR TIME AND WILL GET YOU NOTHING but FALSE HOPES !!!!

Feedback:

The loan process with Allison, Sara, and Bridget was the easiest, most reassuring process I've ever known for a home purchase. The ability to have questions answered an information readily available was so awesome!

Feedback:

Thanks for making my home buying experience stress free, your team was the best

Feedback:

I knew when I first went to Allison that my credit score was too low and I needed to do some work. She pulled my credit and filled out an app to see where I stood. She sat with me and told me where to focus my efforts (I had already been working on my own for several months). I followed her guidance and she and her team worked very hard on my file and when the time came, the process was a breeze. It felt like she was holding my hand the whole time. This was my first home purchase; no matter what my question was, how silly I thought it was, Allison or her team took the time to answer.They are all amazing! 😍

Feedback:

Allison and her team are outstanding! The knowledge and expertise they all have makes the process stress free. They go above and beyond to ensure their clients are provided the best experience. I highly recommend Academy Mortgage!!

Feedback:

Allison was great!!! Super friendly, very professional.. She made the process of buying our third house very smooth and easy!! Highly recommended!!!

Feedback:

I had a good experience with allison , but having to switch from one lender to another after being with her wasn't a good experience.

Feedback:

Working with Allison, Melissa, and the rest of the team took so much of the stress and concern out of the home buying process. We would have been lost without them. It was so comforting to know that nothing would slip through the cracks, because they have everything handled! Thank you!

Feedback:

I really did like Allison in the beginning, August of 2017, when we were trying to get pre approved for a home loan. She told us what we needed to work on and gave some good information. I now realize that she obviously, for whatever reason, just didn’t want to take us on as clients. Fast forward a year and we returned to Allison to take a look at getting us into a house. Again, she said that we wouldn’t be approved and that we had lots to do before she could get us into a house. Well I decided to get a second opinion, and I’m so glad I did! We will be closing on our first house in about 2 weeks! Thanks for nothing, Allison Carroll.

Feedback:

Allison and Kelly have been amazing! They went above and beyond what I could of even imagine. They we amazing! Constant communication and all around the best people to work with. The staff was great too and got me to who I needed to speak with right away even if someone needed to call me back.

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