Client Reviews on ABTEK
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I have dealt with abtek for about 10 years and couldn't be happier with their service, rates and customer care. They offer the best rates we could find on the market and are always competitive when we do our year end review. No reason to leave and I recommend Abtek to anyone (large or small) that wants a reliable/competitive rate and TOP NOTCH customer service across the board.
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I have been with ABTEK for 13 years. They are helpful and answer questions when I call. I would not have anyone else for my credit cards processing.
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I have been with Abtek for 2 years now. I can’t say enough about what a great company this is. Dennis, Morgan, Tami are all great and very helpful anytime that I need anything. In today’s day and age, it is hard to find any company that provides good customer service, if any. But, not here at Abtek. The customer service is 100% 10 out of 10. You can always talk to a live person, your emails are responded to quickly, and someone there will have an answer or solution for you.I own a smaller business, and in my experience with Abtek, it doesn’t matter if you are a small business or a large business, you matter to them. Plus, being a smaller business, the bottom line is important. You don’t have to worry about high percentages or being fee’d to oblivion with Abtek. I highly recommend!
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Great company to work with
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I have been using Abtek for my small business (a local Mathnasium franchise) for four years now. I discovered this particular merchant account solutions provider before I began business operations when I was referred to them by a local bank with whom I had just opened a business checking account. Actually, the bank's vice-president setup a meeting at their own, particular branch with Tina Allcorn, an Abtek representative. Immediately impressed by her presentation, I "signed up" (however, no type of contract necessary) with the company for the long haul. And what a smart decision it was! Abtek has been a joy to work with, and the staff is absolutely wonderful! Tina, Morgan Palmer, Dennis Huppertz, and Arthur Berry are all just incredible human beings, let alone being phenomenal at their respective jobs. Dennis (IT) set me up with a credit card terminal, at first, and gave me specific directions on how to use it right before our center's opening. When we eventually moved away from that type of process, Tina, Dennis, and Arthur (the master technologist) all played a role in switching me over to an easy-to-use, web-based, very secure credit card system for my clientele; an absolute life saver! And Arthur always, always lends a helping hand in providing any technological support to me whenever needed, with his great expertise in anything IT-related. And Morgan is an absolute "gem," as it has been a common occurrence, by chance, that she has typically been the one to answer the phone when I have called--and she, as well, has always been able to help me out with any issue or problem that I may be having. What a great, great company from the top-down. I would highly recommend Abtek to any business in a heartbeat! Thank you for everything, Abtek!Jeff LevinOwner/Center Director
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Been with them for about 15 years and they have been great. Looking at the other reviews, I suspect most businesses are not going to run into the same problems because they don't have the same issues. 4 years?
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Same thing happened to us. Returned equipment and stopped using services in 10/2013.... been billed for 4 years since! Unwilling to refund. Headed to court.
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Long Time customer 8 years. Sold business followed instructions on how to close account. They have continued to access my bank account without authorization,charging fee's. Do not use this processing company!
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