Client Reviews on AAA Webster

    • 4.5
  • 24 Reviews

Most helpful positive review

0 people found the following review helpful

By joanne scannell Sep 26, 2019

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Most helpful critical review

0 people found the following review helpful

By Ray Jankowski Jr Oct 17, 2019

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I was trying to get tickets for me they gave me a hard time cuz I am not a member so I took my business somewhere else

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Very helpful staff

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They go out of their way to help you. The people who work there are so friendly. So much better than the RMV.

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The staff was so friendly and helpful - I went to renew my driver's license. I left one piece of my documentation behind and received a message from the office letting me know and stating that they would hold it aside for me to pick up at my convenience. This is great customer service!

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They are useless. I joined solely because I wanted to replace my Mass ID in town and avoid the DMV. Last week they couldn't because of "fees" I owed from 20 years ago(and for the record paid ,19 years ago) I took care of that with the DMV on line. This week I can't get replacement ID because the Massachusetts issued ID I was trying to replace was "not replaceable?" That, I probably could have handled. The "lady" I had to deal with today was rude and talked down to me without giving me a valid reason for anything or trying to fix it. Great customer service was not her strong suit. Also, the lady last week could have told me that even after I paid the "fees" I wouldn't be able to get a new ID there.

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One of the best branches I've ever been to! Awesome staff and excellent service.

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Quick service, courteous personnel, easy in and out.

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They were wonderful

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Never returned phone call. Did not visit.

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I just love that they help with so many things. When I bought a car they helped with the transfer paperwork, when I pay my insurance bill at 4:45 p.m. on Fridays they don't complain, when I need movie tickets they provide them. Most of all, the staff is very accommodating and pleasant. They learn your name. It's nice.

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