Client Reviews on A Leaders Merchant Services

    • 1.0
  • 32 Reviews

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By Saleem Shaik Sep 25, 2019

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AWFUL company! TONS of hidden fees that they don't disclose even when signing up and you ask "WHAT ARE THE HIDDEN FEES!". Monthly charges over $100 even though they tell you it's only $9.95 a month; an additional $125 fee for "compliance". Then there is a $350 cancellation fee. Company is taking advantage of small business owners. DO NOT USE THEM!

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They are bunch of thiefts

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they are robbery, they are scam, never take their service

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This company LEADERS MERCHANT SERVICES needs to be investigated!!! What your sales rep tells you is 100% bs! I was told I can cancel anytime, no fee, no contract. Low transaction fee at .15%. Just all complete lies!!!! I was told my card reader was free, I had to pay $50. I called customer service only to be told sorry they were not apart of the original conversation with sales. So basically, tough luck. Absolutely zero customer service!!!! And now Im locked in a 3 yr contrac Im unable to get out of with a early termination fee over $300. Oh and I am being charged $26 a month....I did not sign up for this. I asked for a copy of my agreement and have not received a copy. Plain and simple I am being strong armed and bullied. DO NOT USE THIS COMPANY.

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Horrible experience. A rep from Leaders Merchant Services promised that no monthly minimum fees, "equipment expenses" or other incidentals would be charged to us since we are a small company and could not afford such monthly fees. No problem, we were told. After 3 months, we received no invoices and when we requested copies, we learned about these "other charges". My attempt to resolve the matters was a frustrating experience. Calls were not taken by our rep and all other personnel promised return phone calls and resolutions but nothing came except more charges: $120 for bank fees and $350 cancellation charges for closing my account. Does it get worse than this???

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I was told over the phone by the sales representative when I signed up that there would no contract for my account. After seeing the high charges for my monthly statements I wanted to cancel and go with someone else. They told me they did not say there was no contract, and charged me 350.00 for early termination fee. Very dishonest, I had a hard time getting anyone to get back in touch with me about this issue. Of course, it goes into the next month and I get charged another monthly fee. I paid all the fees just to get them out of my life.

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Customer Service is ok but they lied to me. they told me that I would get not cancellation fee and no hiding fees and the cancellation fee is 350, if you dont process transaction they charge you, in my third month I was billed 159 for the compliance fee. I have a small business and paying all this fees is killing me.

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Very bed service Lots off Extra fees and charges Stay away from crooks

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STAY AWAY FROM THESE CROOKS!!! If only I could leave negative stars. Worst company ever. Charges left, right, center... Keep your money and find another merchant service.... Trust me, they stole my money even after I dumped them. Calling better business bureau next....

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Don’t give your information to this company. They opened up an account with out me giving them the ok . Fraud . Its a joke . No one hets back to you .

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