Client Reviews on A+ Federal Credit Union

    • 3.7
  • 13 Reviews

Most helpful positive review

0 people found the following review helpful

By Gloria Selene Hinojosa Apr 16, 2019

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Most helpful critical review

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By Kay dk Oct 16, 2019

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Feedback:

If I could give negative or zero stars that would be a better option. Their ATM "ate" some of my cash , almost $200!!! I had to file a dispute and wait to get my own money back. Then two weeks later they took that money back out of my account with out even notifying me! The credit union just stole my money!!! DO NOT OPEN an account here! If you already have one NEVER use their ATM!!

Feedback:

Very rude teller, awful service.

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Always been a member of a credit union and A+ is the best. Most friendly and helpful people. Always a smile and offers to help, in person and online. Have been a client of A+ for 19 years and have never regretted. So much better than a bank.

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Went to deposit a check in my wife's account and was treated poorly. I will gladly deposit my money else where and never return to an A+ Credit Union again.

Feedback:

Terrible...customer service? Ha! No way. Ive never felt so thrown around by any institution. Nor have I ever had my money held hostage by any institution. This CU is trash and I will DEFINITELY be closing my account. I would never recommend them to anyone. Period.

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The staff is really friendly, the banking processes seem really honest and straight forward, and the customer service department has been amazing in my experience.

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Very professional behind the counter and also drive thru staff. The most courteous, friendly, and helpful customer service. Wonderful place to bank.

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A very community centered bank. I've had tellers remember my name and face and have treated me like an individual member instead of a number.

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Been banking with them since high school, they have always treated me well and when I had problems they resolved them quickly.

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I'm a member of Security Service FCU and this bank offers shared banking. Every time I come here to make a deposit, the tellers are friendly.

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