Courteous Communications
Client Reviews on Courteous Communications
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I spoke with 3 representitives after hours that advised me of contact from a doctor within a few minutes. After hours of waiting I called back and was connected with supvr Lissette who swore the calls recorded! Lies!!! The reps left inaccurate memos idiot! So rude I cursed her out and was connected repeatedly advising I was lying about what I was told. Last call I was finally informed there was someone above her DARLYE who advised next call she would connect to the police! All stemming from the misperception of these representatives!! All rude and unprofessional! Obviously no remorse on their end! 100% sure they will not remain in business much longer. Get in the unemployment line you!
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If you are looking for the most rude, unprofessional and aggressive customer service for your after hours calls...then this is the company for you! Don’t allow them to run your customers away!
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Unacceptable that an answering service doesn't reveal their identity before taking personal patient information assuming the role of the physician's office. #PRIVACYVIOLATION
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Please save yourself the headache and money using this service! These people are RUDE nasty and I assume underpaid! If you plan to loose your customers then hey this is the way to go but if you want to maintain your clientele do yourself a favor and invest in a better service!
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Best answering service in the country. Staff is amazing. Owners are THE BEST!
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Absolutely horrible service. Nothing courteous about this service. Wish I would have seen these reviews before hiring these unprofessional and rude clowns. Billing for services after we terminated them. RUN AWAY!!!!
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Best place to work
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Every time I call my pool service, I get a recording and then am on hold for quite some time. When someone from this answering service finally answers, many of them are not competent in English; every other time, they disconnect me and I have to call back in again. They are rude and incompetent. When I called the company to complain, the supposed supervisor was hostile and rude also. I'm hoping my pool service will find a new provider.
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For Florida Exceptional
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This is a scam job, they steal money from you and a lot of the employees are on drugs and selling drugs. Not a good place to invest you after hour service into
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