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Last Updated May 1, 2025

Client Reviews on 1st National Bank of Scotia
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- 2.0
4 Reviews
Feedback:
Outrageous fees, half-hearted customer service. Made an error entering account information in online portal while making a payment, and was not told until after the grace period, resulting in $70 in fees. Why doesn't the portal tell you there is an error like any other online payment system? I think it's easier and more lucrative to levy fees than fix this flaw.
Feedback:
Business account holder since 2016. Had over $8,500 in fraudulent credit card charges from 8/31/19 - 9/4/19. The bank refused to cover anything. Additionally when I requested the Terms and Conditions/Agreement for my credit card, they denied it. They said "you are responsible for keeping the original copy of the agreement". I was wrong to assume a small, local bank would have my back in a situation like this. I will be fighting this, and will be taking legal action. Please do not be fooled by their false "values" and "mission statement".
Feedback:
Lucky I can’t give out negatives
Feedback:
Great dealing with a locally owned bank.....your not a number....your a real person...
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