Client Review on First Bankcard Center

Feedback:

I have never heard of a credit company that doesn't provide "pay off amounts." The first person I spoke with never told me we don't do pay offs when I asked for a pay off. Paid my balance went to look and there was a charge, called and was told it was the interest charged and when I said well they told me that was the pay off amount, I was told by the second person I spoke with, we don't provide pay off amounts. I asked how is a person supposed to pay it off if you keep accumulating interest after you pay the full amount? Last week I spoke with a third person and I was told if you pay the full amount that should be it. Now today I called to close the account and was told I would be receiving one last statement with a bill with the interest charged.... again if you pay your full bill why does this keep happening, and why are the representatives leaving information out? I have never had that happen with any other company! Some of the representatives are very nice and then other ones talk to you like you are stupid and inconveniencing them. Never again would I use this credit card company and I will be sure to pass on to others not to bother. Biggest crooks around!!