About - Ventura County Credit Union

Overall Feedback:

This Credit Union has been very good at being NO HELP at all. Ive been with them about the last two years. This is coming from someone who is consistently paying each month on time for my auto loan. When I needed assistance taking my ex off the loan they were NO HELP. I left messages and voicemails for the assistant manager multiple times with no response. I was recently told this week by one of the VC Credit officers that I was "Pre- Approved" for an auto loan for 30K, so I go car shopping. This morning I was told I was still "Pre Approved" so I asked for details on the loan. I needed to get an email on the details of the Pre Approval. So they return my call later stating that "it was expired". When asking why they said that underwriting had reviewed it and expired, I was not given any details on why. I was told this deal was good until July. I plan on leaving this credit union asap. I would not recommend this credit union to anyone. Taking my money somewhere else.