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Last Updated March 1, 2024
Client Review on Precision Tune Auto Care
Feedback:
CONSUMER BEWARE!!! This is to let you know you need to check behind ppl when you go have things done on your car.I took my 2005 Chrysler PT for an oil change in 5/2017 @ Precision, which was where I took all my cars. No issues thus far but I had my hubby check and there was a stripped bolt put on at the time of the oil change and they failed to inform me at the time. Fast forward to today, 7/3/2017. I took the PT back to Precision for another oil change but this time I knew the bolt was stripped so I was waiting to see if after the oil change someone would tell me....Nope, that didn't happen. So the manager bring in my keys and tells me that I'm ready to check out BUT I bring to his attention-how did you remove the stripped bolt and did you put the stripped bolt back on the car. He answer was-yes, he put it back on. So I informed him that if this was done there, why not replace it I mean the customer should be satisfied but he says I would have to pay 12.00 to replace the bolt that they stripped and this came from the manager. So then I ask for him to check the records of the last visit to find out who did this and the female employee says Chance is no longer with the company (convenient to blame someone that's not there to defend themselves) but then the manager proceeds to tell me that he was incarcerated, front of other customers. This will be the last time Precision touch any of my vehicles EVER...*Please check their work and don't take what service they say is done as done properly***We checked after them on this last oil change and it was never done. The manager told a bold faced lie. If this is the practices of Precision to make money, you may want to reevaluate your commitment and honesty to hard working consumers**
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