Client Review on Citizens Bank

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Dear Incompetents:In July, 2013 I moved from Syracuse, NY to Kennett Square, PA 19348. I had an equity line of credit with your bank when I sold my house. I paid off the loan and Citizens Bank had my new address. But did you send mail to me at my new office? Nope.I sent a letter requesting that you change my address and asking for a form 1098 for 2012. Did you send the form? No! Did you send a letter noting that you would change my address for your files. Yes! But have you! Not a chance!Today I received, nearly two months after I requested it, my form 1098. Where was it sent? To my Syracuse address, you dolts!There are Citizens Bank branches where I have moved in the Kennett Square. Pa., area. Do you think for one moment I would trust to the hands of such incompetents my banking business? No. Never. Not ever! Not on a bet!!David Feldman